At Umasa Blossom, every floral arrangement is handcrafted with care to bring joy and beauty. Because our products are perishable, all sales are final. However, if there’s an issue with your order, we’re here to help.
🌼 Returns
We do not accept returns of fresh flowers. If your bouquet arrives damaged or incorrect, please contact us within 24 hours of delivery. Be sure to include a photo of the issue so we can assess and resolve the situation quickly.
💸 Refunds & Replacements
We may offer a refund or replacement under these conditions:
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Your flowers arrived significantly damaged or wilted
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The incorrect item was delivered
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Your order was not delivered due to an error on our part
If eligible, refunds will be issued to your original payment method within 3–5 business days, or we can offer a replacement bouquet at no extra cost.
📩 Contact Us
Need help with your order?
Please email us at umasablossom@gmail.com or call (407) 883 0695.
We are committed to making sure every experience with Umasa Blossom is full of beauty and care.
